One of the world's largest "contact center" companies, U.S.-based giant Alorica, has been expanding in the Philippines, where more than 1.3 million women and men work in the business process outsourcing (BPO) sector. These workers and their allies came together through BIEN, the BPO Industry Employees Network, to defend workers' interests in this booming sector. Alorica, a global player in this industry, offers "customer experience" services to the U.S. market for clients like Comcast, AT&T, Citibank, Barclays and Caesars.  

As the tax deadline looms and millions scurry to get their forms sent on time, Tax Day is a good time to dispel the myth that the U.S. Postal Service is funded by tax dollars.

Next up in our series that takes a deeper look at each of our affiliates is the Railroad Signalmen (BRS).

A tentative agreement between the 31,000 members of the United Food and Commercial Workers (UFCW) in New England and management at Stop & Shop supermarkets has been reached, effectively ending the historic strike that captured the country’s attention.

Next up in our series that takes a deeper look at each of our affiliates is the Bakery, Confectionery, Tobacco Workers and Grain Millers (BCTGM).