Gender Equality

What (Guest-Worker) Women Want

We’re farm workers, crab pickers and cruise ship workers. We’re chocolate packers, engineers, veterinarians, nurses and teachers from all around the world. We are united by our motivation, yearn for knowledge and commitment to creating change in our communities. We stand with guest-worker women from around the world to ensure that the policies that affect us reflect our experiences.

Global Worker Rights

What Happens When Call Center Jobs Are Shipped Abroad and Workers Try to Organize?

BIEN
BIEN

One of the world's largest "contact center" companies, U.S.-based giant Alorica, has been expanding in the Philippines, where more than 1.3 million women and men work in the business process outsourcing (BPO) sector. These workers and their allies came together through BIEN, the BPO Industry Employees Network, to defend workers' interests in this booming sector. Alorica, a global player in this industry, offers "customer experience" services to the U.S. market for clients like Comcast, AT&T, Citibank, Barclays and Caesars.