One of the world's largest "contact center" companies in the world, U.S.-based giant Alorica, has been expanding in the Philippines where over 1.3 million women and men work in the business process outsourcing (BPO) sector. These workers and their allies come together through BIEN, the BPO Industry Employees Network, to defend workers interests in this booming sector. Alorica, a global player in this industry, offers "customer experience" services to the U.S. market for clients like Comcast, AT&T, Citibank, Barclays and Caesars.